Delivery Information
Free Delivery to UK addresses:
Ablekids Press is delighted to offer FREE SHIPPING on all orders to UK addresses.Orders up to a weight of 2kg including packaging will be posted Royal Mail Second Class which usually takes 3-5 days working days to be delivered.
Orders of 2kg and over will be despatched either by Royal Mail Standard Parcel (3-5 working days) or Parcelforce 48 hour. Ablekids Press reserves the right to split orders over 2kg.
Although every effort is made to get goods to customers as explained above, customers are asked to allow 21 days for delivery.
Delivery to Europe, World Zone 1 and World Zone 2: Maximum weight for automatic processing of orders is 2kg. For orders exceeding this weight, please apply to Ablekids Press by email to discuss charges.
Delivery to Europe:
Ablekids Press offers delivery to the following European destinations - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Delivery to World Zone 1:
Ablekids Press offers delivery to North America and Canada
Please allow up to 21 days for goods to arrive.
Delivery to World Zone 2:
Ablekids Press offers delivery to Australia and New Zealand
Please allow up to 21 days for goods to arrive.
Return
of faulty goods
In the
case of faulty goods, please fill out the Return form on the Returns page no
later than 14 working days (excluding Saturdays, Sundays and public
holidays) after receipt of goods. In the event that the customer does
not want a replacement product, a full refund will be issued
as quickly as possible and no later than 14 days after return of goods.
Customers will be reimbursed for the cost of returning faulty goods but only insofar as the customer has used the most cost effective shipping option.
Customers
have the right to cancel an order up to 14 working days (not including weekends
or bank holidays) after the day on which they receive the
ordered goods. Customers are required to inform Ablekids Press by
e-mail (info@ablekidspress.com) or in writing (Ablekids Press, 46
Ballifeary Road, Inverness, IV3 5PF) of their decision to cancel an
order and cancellation is effective from the date of this notice.
Customers
will be fully reimbursed for cancelled orders as quickly as possible and definitely
within 14 days of goods being returned.
Goods
must be returned in a state which makes them fit for resale.
Customers
who cancel an order which has already been despatched will be required to pay
for the cost of returning the ordered goods.